Granite Product Delivery from Ukraine to EU Countries: A Step-by-Step Guide

Buying natural stone abroad may seem like a complex process, but we have streamlined our logistics to ensure complete transparency and peace of mind for our clients. Here are the 6 steps we take together

Step 1: Ordering and Down Payment

Once we have agreed on the granite type, finish, and quantity, we prepare an official commercial invoice for the products.

• Terms: The client makes a 50% down payment.
• Result: Your order is added to our production schedule.

Step 2: Production and Quality Control

We manufacture paving stones, curbs, or slabs according to your specifications. We understand the importance of seeing the product before it is shipped, so we provide:

• Photo Report: Upon completion, we send detailed photos and videos of the finished products in their packaging (on pallets or in big bags).

Granite curbs stacked on a pallet

Sawn paving stones stacked on a pallet

Packing of tiles on labradorite pallets

Packed Sawn Black Stone Gabbro Paving Stones

Packaged labradorite tiles in 600×300 format

Packaged black stone curbs (ready to ship)

Labradorite paving stones in wooden battens

Black stone paving stone Basalt in big bag

Step 3: Logistics and Final Payment

Once the goods are ready, we address the logistics:

• Transport: We can find a truck through our network of trusted carriers and confirm the rate with you. Alternatively, you can arrange for pick-up using your own transport.
• Payment: After the vehicle is confirmed and the product’s readiness is verified, the customer pays the remaining 50%.

Step 4: Loading and Customs Clearance in Ukraine

Before the truck departs, we provide a final photo report of the load inside the vehicle.

• Customs: We handle all export documentation in Ukraine. The truck proceeds to the customs post, completes the clearance, and heads toward the border.

Granite paving stone packed in wooden crates

Gabbro stone paving stone shipment

A truck loaded with granite products

Packaged granite products ready for shipment

Tiles loaded into the truck ready for shipment

Paving stones in big bags are ready for shipment.

The paving stones are loaded onto a truck, ready for shipment

Shipping granite products to Moldova

Step 5: Border Crossing and Local Customs Clearance

After crossing the border, the driver heads to the nearest customs terminal at your location or as previously agreed.

• Your Role: You meet the vehicle and handle the import clearance procedures (paying VAT and any applicable customs duties).

Step 6: Unloading at Your Site

Once customs procedures are complete, the driver delivers the granite directly to your specified address for unloading.

Shipping Terms (Incoterms)

We use international Incoterms rules to clearly define responsibilities:

• FCA (Free Carrier): We load the goods into your transport and handle export customs clearance.
• DAP (Delivered at Place): We arrange delivery to your city, while you handle import clearance and unloading.

Why Is It Safe?

✔️ Two-stage payment (50/50)
✔️ Comprehensive photo reporting
✔️ Full transport control
✔️ Transparent cooperation terms

📞 Have questions? Contact us — +38 067 364 58 58 (WhatsApp).